CUSTOMER CASE STUDY: CT Freight

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CLIENT BACKGROUND

CT Freight is an international freight forwarder with 12 offices worldwide, specializing in moving temperature-sensitive goods across long-haul routes. From fresh produce to frozen foods, their operations rely on precision logistics and trusted packaging solutions to ensure product quality from door to destination.

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CLIENT REQUIREMENTS

CT Freight needed a reliable alternative to dry ice that could withstand long-haul routes from Australia to the Middle East. With airlines giving little notice of new restrictions, any solution had to be deployed quickly and at scale. Most importantly, frozen meal kits held at -5°C had to remain safely below sub-zero throughout transit, even in extreme temperatures.

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UNIQUE PROJECT CHALLENGES

Airline regulationchanges left CT Freight with little time to adapt. Long-haul flights from Australia to the Middle East, combined with bulk shipment volumes and extremeheat, raised the stakes: products frozen to -5° C had to stay safely belowsub-zero throughout the journey.

• High Heat Destinations: Packaging had to perform in some of the hottest climates on earth.
• Bulk Requirements: Large, frequent shipments demanded scale without compromise.
• Time Pressure: Sudden restrictions forced a fast, reliable alternative to dry ice.

These pressuresrequired a solution that was not only compliant but could be delivered quickly,at scale, and with absolute confidence in performance.

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THERMOGARD SOLUTION

Recognizing the urgency, Thermogard delivered a tailored packaging system that combinedcompliance, reliability, and speed:

• Blast Frozen Gel Packs: 1kg gel packs, pre-conditioned to -40° C, provided a safe, airline-approved alternative to dry ice while reliably holding products below sub-zero thresholds.
• Validated Container Insulation: Bubble foil insulation was tested and certified for use both inside and outside AKE air freight containers, protecting thermal performance across extended international flights.
• Expedite Supply Services: Using our specialist blast freezing and rapid-turnaround capabilities, we supplied gel packs at scale with minimal lead time, ensuring shipments moved on schedule with zero operational disruption.

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END RESULT

The outcome was immediate and lasting: CT Freight achieved a seamless transition, maintaining service continuity despite sudden regulatory restrictions. Performance was validated as shipments consistently arrived frozen with no recorded product integrity issues. Today, Thermogard remains a trusted supply partner, continuing to provide blast-frozen gel packs to CT Freight and proving reliability at scale across global routes.